Chris Houckham-West

Head Of Customer Success at Adaptavist

Chris Houckham-West has extensive experience in customer success and account management. Chris currently holds the position of Head of Customer Success at Adaptavist since 2022. Prior to that, they worked at Reevoo as the Director of Customer Success and as a Senior Customer Success Manager. Chris also served as a Customer Success Manager at ComplySci. Earlier in their career, Chris worked as a Customer Success Manager at Qumu Corporation, where they successfully managed and advised corporate accounts on video communication strategies. Chris has also held roles as a Client Value Specialist at Planet Retail and 4c Group, where they provided support to clients in strategic planning and financial goals. Chris has a background in sales and customer service, having worked as a Customer Service and Sales Manager at Doubletake Studios. Chris began their career as a Studio Manager and Engineering Assistant at Dextrous Studios, where they assisted with music production and studio operations.

Chris Houckham-West attended The BRIT School of Performing Arts and Technology from 1995 to 1999. There is no information available about the degree or field of study pursued during this time. Later, from 2005 to 2006, Chris enrolled at the Institute of Music and Technology, where they obtained a City and Guilds qualification in Sound Engineering.

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Timeline

  • Head Of Customer Success

    May, 2022 - present