Felicia Andrews

Felicia Andrews has a diverse work experience spanning over 13 years. Felicia is currently serving as the Head of Managed Services (AMER) at Adaptavist since September 2021. Prior to this, Felicia held the role of Managed Services Team Lead - North America from June 2019 to September 2021 and Sr. Systems Engineer from January 2019 to June 2019, both at Adaptavist. Felicia worked as a Consulting Systems Engineer at Arch Technology Solutions starting in April 2015. Before that, they were the Front Woman/Key Tickler at Sovereign Dame since March 2012. Felicia also served as a Systems Engineer at HireRight from June 2016 to January 2019, at GDH Consulting @BOK from September 2014 to April 2016, and at TEKsystems as Developer@Windstream from June 2014 to September 2014 and Sr. Linux Admin from August 2013 to May 2014. Felicia was a Sr. Linux Administrator at IBM from April 2012 to August 2013, and a Systems Administrator at Spirit AeroSystems from February 2011 to April 2012. Felicia started their career as a Unix Systems Administrator at General Dynamics Information Technology from September 2009 to May 2010 and as an Enterprise Technical Systems Analyst at Dell from March 2009 to September 2009.

Felicia Andrews completed their Bachelor of Business Administration (BBA) in Management Information Systems, General at Langston University from 2001 to 2005. In 2020, they pursued an MBA in International Business at LSU Shreveport, which they completed in 2021. Additionally, they obtained various certifications, including Certified SAFe® 5 Agilist and Certified SAFe® 5 Scrum Master from Scaled Agile, Inc. in February 2021, as well as ITIL Foundation Level from Pink Elephant in June 2008.