Hazwan Ariffin

Hazwan Ariffin is an experienced professional with a robust background in managed services and cloud support engineering. Currently serving as the Managed Services Team Lead at Adaptavist since March 2020, Hazwan leads a team of administrators, communicates effectively with stakeholders, and oversees project management while providing mentorship. Previously, Hazwan held roles as a Senior Cloud Support Engineer at both ServiceRocket and Atlassian, where responsibilities included troubleshooting Atlassian applications, creating knowledge-base articles, and managing incidents. Hazwan's earlier experience includes software engineering positions at Scicom MSC Bhd and HSBC, where contributions involved system development and user acceptance testing.