Sheree Mercer-Bowell has a diverse work experience spanning multiple roles and companies. Their most recent position is Group Director of Client Experience at Adare SEC, where they hold an executive leadership position and is responsible for maximizing client profitability and ensuring exceptional service across the company's four business units. Prior to this, they worked as a Business Director at Adare SEC, leading a team of Relationship Directors and providing customer communication solutions.
Before joining Adare SEC, Sheree served as an Operations Manager at Northfield Wealth Ltd, where they designed and implemented a client journey process, managed a team of Financial and Mortgage Advisers, and oversaw business operations. Sheree also has previous experience at Go Inspire Group, where they held various roles including Client Services Director, Head of Client Services, Transactional Client Services Manager, and Transactional Account Manager. In these positions, they led teams, improved business processes, managed client accounts, and ensured the delivery of high-quality products and services.
Early in their career, Sheree worked as an Account Manager at Inkfish Services, where they gained experience in client management. Overall, Sheree has a strong background in client service, leadership, and operational management across various industries.
Sheree Mercer-Bowell attended Finham Park School from 1991 to 1996. Following that, they enrolled in Mid Warwickshire College from 1996 to 1998 and obtained a BTEC National Diploma in Health Studies Science. Later, they pursued higher education at Warwickshire College from 2003 to 2005, obtaining a Higher National Diploma in Business Management & Finance.
November, 2022 - present
September, 2020
Associate Vice President Of Belonging, Engagement, And Community And Dean Of Students. at Emory University
VP Of Customer Experience (onboarding, Success, Support) at Digitail
Vp, Customer Success at Glean
Product Support Executive at GrowMetrics
Team Manager Client & Investment Monitoring at DWS Group
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