Victor Black

Victor Black is a seasoned professional in customer success and product management, currently serving as the Senior Director of Customer Success at Seel since May 2025. Prior to this role, Victor held the position of Senior Director of Customer Success at Smartcar from December 2019 to February 2025, where responsibilities included building a global multi-functional Customer Success organization while driving growth and revenue targets. Previous experience includes roles as Director of Customer Success and Product Manager at Sisense, Product Manager at Periscope Data, and various positions at Base CRM, ranging from Customer Success Engineer to Tech Support Engineer. Victor's strong technical background, combined with expertise in customer onboarding, account management, and product development, has been integral in delivering impactful solutions and enhancing customer satisfaction. Victor is an alumnus of the University of Missouri-Columbia.