Francois B.

Francois B. has a strong background in IT support and management, with experience working in various companies ranging from Cloud Direct to Sun International. Francois currently holds the position of Technical Operations Manager at AddPay and previously served as Operations Manager at Logicalis SA. Francois is skilled in creating/improving SOP's, managing teams, and escalating incidents/problems following ITIL framework. Francois has also undergone IT education at Damelin and Foster and Melliar, specializing in IT service management.