Robert Horan

Robert Horan is currently the Delivery Manager at Addteq. Prior to that, they worked as a Senior Project Analyst at Stroz Friedberg from May 2008 to October 2018. In their previous role, they worked directly with development and QA teams to facilitate the translation of requirements into appropriate designs as well as test and deployment plans. Robert also wrote, reviewed, edited, and revised technical manuals, release notes, and other user documentation for internal and external clients. Additionally, they administered, maintained firm-wide instances of Jira, Confluence, Bitbucket, and Crowd, in addition to a separate Jira instance dedicated to the IT-Development team. Robert also coordinated the Atlassian application migration project, identifying and removing unnecessary goals, resulting in a 25% cost savings. Lastly, they created custom Jira projects, workflows, permissions, issue security, and other Jira objects to meet various specific needs of the development and production teams.

Robert has strong understanding of all technical aspects from both testing and development perspectives. Robert is able to gather functional requirements from internal clients and define use cases as well as translate use cases into functional specifications. Robert also collaborates with developers to determine testing requirements and caveats. Furthermore, they participate in development brainstorming sessions and meetings to develop test cases and create documentation for new development initiatives. In addition to creating and maintaining projects, workflows, screens, dashboards, and more for development and production teams, they also evaluate, installs, and maintains suite of add-ons for Jira and Confluence. Robert interacts with Atlassian staff and community to find solutions to problems and provides solutions to other admins and users. Lastly, they train teams, users, and admins on the use of Jira, Confluence, and internally developed applications as well as creates custom Jira projects, workflows, and other objects for development and business teams.

Robert Horan has a BA in Biology from Hofstra University, a Certificate in Project Management from Baruch College, and a Certificate in Computer Science from Hofstra University. Robert also has certification from Coursera in Version Control with Git, monday.com in Monday.com Customer Success Badge, monday.com in Monday.com Advanced Workflow Badge, and monday.com in Monday.com Product Badge. In addition, they have certification from Tricentis in qTest Specialist Level 1, edX in Communication Skills and Teamwork, Rochester Institute of Technology in Critical Thinking & Problem Solving, CompTIA in CompTIA A+ Certification, Atlassian in ACP-JCA - Atlassian Certified Jira Cloud Administrator, and Atlassian in AC-JPA -Atlassian Certified in Jira Project Administration.

Their manager is Sukhbir Dhillon, President & CEO. Robert Horan works with Himanshu Chhetri - Enterprise Architect, Amanda Deol - SVP.