Roksolana Roshchot

Roksolana Roshchot has a strong work experience in the call center industry. Roksolana currently holds the position of Head of Quality Assurance Team at Adelina Call Center, a role they have held since November 2022. Additionally, they previously worked as a Quality Manager at the same company from September to October 2022.

Prior to their current roles, Roksolana worked at Adelina Call Center starting from 2014. During their tenure, they held various positions including Project Manager from October 2021 to March 2022, Senior Quality Supervisor from January 2020 to September 2021, Quality Supervisor from January 2018 to December 2019, Team Leader of Telesales from April 2016 to December 2017, Supervisor of Telesales from January 2015 to March 2016, Coach of Telesales from July 2014 to December 2014, and Manager of Telesales from May 2014 to June 2014.

Overall, Roksolana Roshchot has a wealth of experience in the call center industry, with a focus on quality assurance and management.

Roksolana Roshchot has a strong education history in the field of Human Resources Management/Personnel Administration. Roksolana obtained a Bachelor's degree in Economics from Ivan Franko National University of Lviv in 2013. Following that, they pursued a Specialist's degree in Human Resources Management/Personnel Administration from the same university from 2013 to 2014. Roksolana further advanced their expertise by completing a Master's degree in Human Resources Management/Personnel Administration from Ivan Franko National University of Lviv in 2014-2015.