Kristen Ginny Lim

Kristen Ginny Lim is an accomplished professional with extensive experience in customer service and support management. Currently serving as Customer Service Manager at Ademco (Far East) Pte Ltd since May 2014, Kristen excels in account management and enhancing service quality through effective team leadership and process improvements. Previous roles include Client Solutions Manager at HRBoss, Support Consultant and Regional Call Centre Supervisor at SAP Asia Pte Ltd, and various customer support positions in organizations such as Proxy Zone, Unilever Singapore Pte Ltd, Union Bank of Switzerland, and Shell Eastern Petroleum Pte Ltd. Kristen's career demonstrates a strong commitment to customer satisfaction and operational excellence across diverse industries.