Emily Schumacher

Emily Schumacher is an experienced professional in customer experience and operations management, currently serving as the Manager of Post Order Operations at adidas since July 2019. Prior to this role, Emily held the position of Senior Customer Experience Manager at Evelyn & Bobbie, where leadership in the Customer Experience team and influence on strategic decisions were key contributions. Before that, Emily managed a team at Rapha Racing Limited as the Customer Service Manager for North America, focusing on customer insights and operational efficiency. Emily's career began at Icebreaker, where as the Ecommerce Customer Service Manager, a diverse skill set in digital operations was developed over seven years. Emily Schumacher holds a Bachelor of Arts in English from the University of Oregon.