Carissa Massongill

Carissa Massongill is an experienced professional in community strategy and visual design, currently serving as an Imaging & Photography Community Strategist at Adobe since July 2018. Carissa's responsibilities encompass troubleshooting customer issues, reporting bugs, and submitting feature requests for Lightroom products, along with acting as ScrumMaster for their non-developer team. Prior experience includes roles at Oracle as Photo Desk Editor, where Carissa led photo research and developed a project management system, and at Yahoo, where Carissa contributed to multiple app projects and established a digital asset management system. Carissa started their career at BorrowLenses.com, progressing from customer service roles to leadership within the photography department. Carissa holds a BA in Professional Photography from Brooks Institute.