Kapil Arora

Kapil Arora is a seasoned professional with over 14 years of experience in Business Process Outsourcing, specializing in operational management, project leadership, and process improvement. They have held various roles, including Group Manager at Adobe and Senior Manager at G4S Corporate Services, where they excelled in enhancing customer engagement and operational efficiency. Kapil's extensive expertise encompasses inbound and outbound customer services across multiple domains, demonstrating a strong capability in client relationship management and training development. They hold a Bachelor’s degree in Commerce from Deendayal Upadhyaya College.