Shailesh Chandra is an experienced leader in customer success and professional services, currently serving as the Customer Experience - Solution Led and Special Markets at Adobe since May 2025. Previously, Chandra held the position of VP and Global Head of Customer Success at PagerDuty, where notable achievements included a revenue growth of over 250% through innovative service delivery models and significant improvements in multi-year renewals. Chandra's career includes senior roles at Salesforce, where engagement strategies were enhanced to drive customer value, as well as impactful positions at Cisco, Pegasystems, and Evidian, contributing to substantial revenue gains and strategic initiatives. Chandra holds an engineering degree from MSR Institute of Technology and an advanced degree from Dartmouth College, specializing in Management and Engineering.
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