Denis Lortie

Denis Lortie serves as Vice President of Service Operations and Vice President of Specialty Solutions Small Business Services at ADP, where responsibilities include strategizing and supporting national service channels and improving client support for small businesses. Lortie has led sizable teams across various global locations and has successfully transitioned initiatives like the national chat service to operational success. Prior to ADP, Lortie completed a distinguished 21-year career in the U.S. Army, achieving multiple promotions while managing operations and training programs that significantly enhanced organizational performance. Lortie holds a Master of Arts in Management and Leadership from Webster University and a Bachelor of Science in Business Administration from Sullivan University.