Iuliana Usatii

Iuliana Usatii is an accomplished professional in global service operations and client management, currently serving as the Director of Global Service Operations at ADP since July 2023. Iuliana previously held several managerial roles at ADP from July 2020 to September 2022, including Senior Global Manager of Client Services and Global Manager of Client Services. Earlier, a significant tenure at Celergo LLC from December 2012 to June 2020 involved managing relationships with numerous local and regional partners across the Americas, Africa, and the Middle East as Manager of Partner Management. Iuliana's expertise spans partner performance management, provider sourcing, and compliance documentation. Educational qualifications include a Master's degree in Public Finance and Tax and a Bachelor's degree in Finance and Banking from the Academy of Economic Studies in Moldova.