Debra Coleman is an experienced professional with a diverse background in customer service, acting, and training. Currently serving as a Call Center Analyst for the State of Hawaii Department of Human Services since July 2023, Coleman also works as a Professional Actor for ADR Agency and as the Founding Director of The Interaction Consultants, which focuses on enhancing customer relations for small businesses. Previous roles include Makeup Artist at MAC Cosmetics since 2000, Voice Actor for Voices until October 2023, ESL Instructor at the University of Hawaii at Manoa early in 2023, and Training Associate at Microsoft. Coleman has a long history with American Airlines, where responsibilities included Customer Relations Specialist, Flight Attendant, and Emergency Procedures Training Instructor. Educational qualifications include a Bachelor of Science in Business Administration and Management, with a focus on Marketing and International Business from California State Polytechnic University-Pomona.
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