Nicolas Guichoux

Nicolas Guichoux has extensive experience in customer support and management, currently serving as Directeur de la Relation Client and Responsable Service Clients at Groupe ADSN since June 2009, where responsibilities include overseeing a team of 33 technicians and managing client advisory and pre-sales activities. Prior to this role, Nicolas held various positions at Real.not, including Responsable Assistance Clients and Responsable Support Clients, where management of multiple teams and strict adherence to procedures were key responsibilities. Nicolas also served as Chef d'équipe support technique at SOFTWAY MEDICAL, focusing on optimizing service quality and incident management, and has previous experience as a support technician and project assistant at different companies, including FDJ and Groupe INTERWAY.