Kelly Jones has a strong background in higher education administration. Kelly is currently the Vice President of Enrollment Operations at Adtalem Global Education, a position they have held since 2023. Prior to this role, they served as the Senior Director of Admissions at Adtalem since joining the company in 2019.
Before joining Adtalem, Kelly worked at Kaplan University for many years. Their roles at Kaplan included Executive Director of Student Support & Call Center Operations from 2012 to 2019, Senior Director of Student Care & Resolution from 2009 to 2012, and Senior Director and Director of Admissions from 2005 to 2009. Their responsibilities included overseeing various student support departments, implementing predictive models to improve enrollment retention, and developing strategies for admissions growth and student experience enhancement.
Overall, Kelly Jones has exhibited a consistent track record of leadership and success in enrollment operations and student support in the higher education industry.
Kelly Jones has a Master of Business Administration (MBA) degree from Kaplan University and a Bachelor of Business Administration (BBA) degree in Management Information Systems from the University of Central Oklahoma.
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