Andri Setiawan

Andri Setiawan has extensive work experience in various roles and industries. Andri most recently worked at ADVANCE.AI as a Technical Customer Success in 2021. Prior to that, from 2020 to 2021, they served as a Project Manager at Enhancesys Innovations. Andri also has experience in technical support and analyst roles, having worked at Experian Asia Pacific as a Technical Support Analyst from 2018 to 2020. Before that, they worked as a Functional Consultant at Tech Mahindra from 2015 to 2018 and as a Business Analyst Lead at PHINCON in 2015. Andri also worked at CSG International as a Sr. Technical Support Analyst from 2011 to 2014, at Amdocs as a Sr. Production Support Analyst from 2010 to 2011, at Huawei as a VAS Engineer from 2010 to 2010, at Logica as a Technical Consultant from 2009 to 2009, and at Wipro Technologies as a Sr. Technical Consultant in Provisioning from 2009 to 2009.

Andri Setiawan's education history begins with high school at SMUN 71, where they studied social sciences. After completing high school, Andri pursued a diploma in Informatics Management at AMIK Bina Sarana Informatika from 2000 to 2003. Following this, they went on to obtain a bachelor's degree in Information System from STMIK Bina Mulya, attending from 2004 to 2005.

In addition to their formal education, Andri Setiawan has obtained various certifications. These include "Coaching Skills for Leaders and Managers," "Customer Service Leadership," "Customer Success Management Fundamentals," "Humble Leadership: The Power of Relationships, Openness, and Trust," "ITIL® Foundation 4 First Look," "Demonstrating Accountability as a Leader," "Inclusive Leadership," "Leadership Foundations," "Project Leadership," "Designing for Neural Networks and AI Interfaces," "How to Stop Wasting Time in Meetings," "Learning Docker," "How to Use LinkedIn Learning," "Technical Sales: The Role of the Sales Engineer," "Certified Customer Success Manager (CCSM) Level 2," "Certified Customer Success Manager (CCSM) Level 1," and "Scrum Foundation Professional Certificate." Andri acquired these certifications from various institutions, including LinkedIn, SuccessHACKER, and CertiProf, between the years 2020 and 2022.