Lia Ragina

Lia Ragina has extensive work experience in various roles across multiple companies. Lia currently works at ADVANCE.AI as an Inside Sales Account Manager since January 2023. Prior to that, they were a Sales Development Representative at ADVANCE.AI from August 2022 to December 2022.

From 2017 to 2022, Lia worked at Webhelp as a Virtual Demand Generation Specialist (Inside Marketing Representative). Their responsibilities included understanding clients' requirements, identifying market trends, handling inbound and outbound calls, supporting SAP Partners, conducting training, and driving pipeline growth through cold calling and emails.

Before Webhelp, Lia was at Infosys BPO from 2014 to 2016. Lia worked as a Reporting Analyst, performing and providing reports and analysis, maintaining database operations, and recommending improvements to reporting methods and procedures. Lia also served as a Channel Specialist Group (Partner Program Support), providing services to resellers and partners.

Between 2007 and 2013, Lia worked at DiGi Telecommunications as a contact center consultant, and for a brief period in 2007, they worked at the International Committee of the Red Cross (ICRC) as a Data Entry staff.

Overall, Lia Ragina has gained a diverse range of skills and experience in sales, marketing, reporting, customer support, and data entry throughout their career.

Lia Ragina obtained a Bachelor's Degree in Law from Universitas Lampung, where they studied from 2000 to 2004. Lia also pursued a Bachelor's degree in International Law and Legal Studies from the University of Lampung during the same period. In terms of additional certifications, Lia Ragina has completed various courses and obtained certifications such as "Building Rapport with Customers," "Critical Thinking," "Lead generation Foundation," "Lean Six Sigma Foundations," "Learning HubSpot CRM," and "LinkedIn Marketing Strategy." These certifications were obtained from LinkedIn, with the most recent certification obtained in January 2023.