Miguel Ortega

Miguel Ortega is a Technical Consultant specializing in software implementation at Advanced Utility Systems, where responsibilities include managing Windows Server and implementing the Silverblaze Customer Portal and Utility Billing Software. Prior experience as a Tier 2 Technical Support Specialist at Art Storefronts involved supporting a CMS platform for artists globally, while roles at Ingram Micro and Dell involved providing technical support and pre-sales assistance, particularly in network infrastructure and enterprise server solutions. Miguel has also worked as a Communication Specialist for Toptal, managing developer recruitment processes, and provided technical support for NetApp products as a Level 1 Engineer at Convergys. Educational qualifications include a degree in Software Development from Universidad Cenfotec and a CCNA certification from Universidad de Costa Rica.