Dusty Hansen is a seasoned professional with extensive experience in Salesforce systems and customer success strategies. Currently serving as a Salesforce Systems Specialist at Advantage Behavioral Health since December 2023, Dusty is responsible for enhancing the Salesforce platform and managing the development roadmap. Prior experience includes a decade at Salesforce, where Dusty held roles as Manager of Customer Success Strategy & Operations and Senior Success Manager, focusing on translating business requirements into Salesforce technology. Dusty also has a background in banking at Old Second National Bank as a Salesforce Administrator and Retail Banking Supervisor, along with early retail management experience at Blockbuster, Walmart, and RadioShack. Dusty holds a B.S. in Business Administration with a minor in Organizational Management from Aurora University.
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