Advantage Credit, Inc.
Alicyn Kelley is a skilled professional with extensive experience in customer service and operations within the financial and healthcare sectors. Currently serving as a Rescore Express Specialist at Advantage Credit, Inc. since March 2018, Alicyn specializes in expediting credit report updates to enhance borrowers' loan qualifications. Previously, as a TRV Specialist at Factual Data from December 2015 to October 2017, Alicyn processed a high volume of IRS Form 4506-Ts for a priority client. Additional experience includes serving as a Web Chat Customer Service Specialist at Afni, Inc. for Verizon Wireless and an Outbound Specialist at Cigna, where Alicyn provided support for mail order pharmacy benefits and contributed to team training on Medicare plans.
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Advantage Credit, Inc.
Advantage Credit Inc. is a national leading provider of mortgage and banking solutions, and business credit solutions. We have a proud history of providing superior customer service while leveraging the most advanced credit technologies for leading mortgage companies, banks, and credit unions nationwide. We offer more than just credit reports, Advantage Credit offers a plethora of credit reporting services such as: credit verification services, tax transcripts, rescore services, undisclosed debt monitoring, automated valuation, flood zone determination, disclosure compliance trended credit data, liens and judgments reports, business credit reports and lead generation. We also offer outside the box services such as Monitoring Advantage, our proprietary client retention program. We take great pride in helping customers: Grow their Business, Improve their Closing Ratios and Enhance their Value. We offer the most comprehensive customer service with 100% of our staff being FCRA certified. When you call, you will talk to a live person, we hate hold music as much as anyone and endeavor to make sure that a live person answers the phone. Our phones are staffed Monday through Friday from: • 9:00 am – 8:30 pm EST • 8:00 am – 7:30 pm CST • 7:00 am – 6:30 pm MST • 6:00 am – 5:30 pm PST Bottom Line…What’s Important To You, Is Important To Us! Specialties: Credit Reporting, Credit Reports, Credit Verification Services, Verification of Employment, Verification of Income, Verification of Assets, Fair Credit Reporting Act (FCRA), Fraud Prevention, Tax Transcripts, 4506-C, Undisclosed Debt Monitoring, Automated Valuation, Flood Zone Determination, Disclosure Compliance, Lead Generation, Monitoring Advantage, Credit Seminars, Trended Credit Data, Liens & Judgments, Business Credit Reports, Rescore Services