Domestic Operations (domops) Desk Support

Customer Service · Full-time · FL, United States

Job description

Recruiters please do NOT contact Advent Services

  

A leader in supporting clients in technically demanding industries, Advent's capabilities and services promote innovation & empower our partners to manage risk, protect the information, and achieve organizational objectives. We are proud of our ability to support mission-critical systems in every phase of their lifecycle to ensure our nation’s forces can accomplish their mission.

This position is contingent upon contract award

Position: Domestic Operations (DOMOPS) Desk Support

Location: Tyndall AFB, Florida supporting A4.

Mandatory Qualifications:

  • Must at minimum have an active Secret Level Security Clearance.
  • This position requires 5-8 years of experience within the Command and Control and/or Law Enforcement fields to meet this requirement.

Responsibilities:

  • The contractor shall provide personnel to operate the DOMOPS desk Monday – Friday (1400 – 0600) and provide 24-hour coverage for all weekends and federal holidays. Weekend hours are defined as Friday 1400 – Monday 0600. Duty location is typically the 601 AOC and/or within CONR-1 AF/A4SO based upon the need of mission. Contingencies, and exercises, may dictate relocation to a new duty location temporarily.
  • The contractor shall coordinate CONR-1 AF (AFNORTH/AFSPACE)/CC (and higher headquarters (HHQ)) information requirements and immediate response coordination with respective agencies for all non-air domain incidents, events, or activities which fall under the authorities or missions assigned to CONR-1 AF (AFNORTH/AFSPACE). This includes, but is not limited to, Homeland Defense (HLD), Antiterrorism (AT), Force Protection (FP), Defense Support of Civil Authorities (DSCA), Chemical, Biological, Radiological, and Nuclear (CBRN), Theater Security Cooperation (TSC), and post disaster support, as required.
  • The contractor shall direct and perform initial and follow-on reporting of Commander’s Information Requirements (Critical, CONR-1 AF (AFNORTH/AFSPACE) Supplemental, and Force Protection), Requests for Information (RFI), and Senior Leader Special Interest Items for the DOMOPS Desk.
  • The contractor shall be able to simultaneously coordinate up, down, and laterally in verbal and written forms to ensure timely reporting, analysis, and notification to affected officials and organizations throughout the USNORTHCOM Area of Responsibility (AOR).
  • The contractor shall monitor and coordinate reports with DSCA, National Security Emergency Preparedness Directorate (NSEP), and AF Rescue Coordination Center (AFRCC) Subject Matter Experts (SMEs), as required.
  • The contractor shall coordinate with respective SMEs to support nine MAJCOMs, multiple Field Operating Agencies (FOAs), and one Direct Reporting Unit (DRU), as well as other outlier organizations which comprise the CONR-1 AF (AFNORTH/AFSPACE) enterprise. This includes Eastern Air Defense Sector (EADS), Western Air Defense Sector (WADS), Joint Air Defense Operations Center (JADOC), Alaskan Command (ALCOM), and National Guard Bureau (NGB)/A4/7, and other Service Component Commands (SCCs), when needed. This coordination also includes incidents or activities which affect Air Force assets/equities (personnel, aircraft, equipment, etc.) within the USNORTHCOM AOR.
  • The contractor shall coordinate, implement, and execute processes associated with either the CDRUSNORTHOM or CDRAFNORTH/AFSPACE’s Critical Information Requirements (CCIRs), AFNORTH/AFSPACE Supplement Information Requirements (ASIRs), and CONR-1 AF (AFNORTH/AFSPACE) FP Information Requirements (FPIRs). This includes but is not limited to: drafting SPOT Reports (SPOTREPs), drafting executive summaries, building briefing slides, drafting, coordinating and disseminating CONR-1 AF (AFNORTH/AFSPACE) Commander FP directives and messages.
  • The contractor shall monitor all current and future information systems/platforms (classified and unclassified) and report activities affecting Air Force and Space Force assets/equities to include, but not limited to, messaging, communications systems, resources, and equipment.
  • The contractor shall handle, process, draft, edit, and review law enforcement sensitive materials.
  • The contractor shall update all identified supporting documentation/media for inclusion into the CONR-1 AF (AFNORTH/AFSPACE) Daily Mission Summary slides, and the Commander’s Update Briefing (CUB) slides.
  • The contractor shall act as a Subject Matter Expert of DOMOPs under the lens of Continuous Process Improvement and Lean.

Advent’s benefits program includes comprehensive medical, dental and vision care, matching 401K, vacation time, sick time, life insurance, disability coverage, and other benefits that help provide financial protection for you and your family.

Advent is an Equal Opportunity Employer. Employment decisions are not based on race, color, religion, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state or local laws.


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