Karabo Matsetela

Karabo Matsetela is an experienced IT professional currently serving as a Senior Service Desk Agent at ADvTECH Group since July 2019, where responsibilities include logging, categorizing, prioritizing calls, and managing procurement for schools. In addition, Karabo has been involved with IIE Rosebank College since February 2016 as an ICT Support specialist, focusing on machine deployment, configuration, and maintaining classroom technology. Prior experience includes a role as an IT Intern and volunteering at IIE Rosebank College from November 2014 to January 2015.