Deyi Garcia

Deyi Garcia currently serves as the Onboarding Manager at Adwerx since March 2022, where responsibilities include managing customer transitions from sales to client launch, ensuring optimal product configuration, and collaborating across various teams to deliver quality service. Previously, Deyi held the position of KYC Analyst at JPMorgan Chase & Co. from June 2021 to March 2022, focusing on compliance and document verification for client relationships. Deyi also served as an Escalation Manager and Bilingual Senior Specialist II at Chase, where training and customer service management were key roles. Prior experience includes working as an Economic Advocate at The Spring of Tampa Bay, providing counseling and crisis intervention, and training new staff as a Server at Red Lobster. Deyi earned a degree in Criminal Justice with a focus on Criminology from the University of Tampa between 2014 and 2016.