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Mikala Massimiani

Customer Experience & Ground Operations Lead at Aero

Mikala Massimiani has a diverse range of work experience. Mikala is currently working at Aero as the Customer Experience & Ground Operations Lead since May 2021. Prior to that, they worked as a Banquets & Private Events Coordinator at The Little Nell starting in November 2019. Before that, they were a Marketing/Events Specialist at Culinary Creative Group, LLC from January 2019 to November 2019.

Earlier in their career, Mikala worked as a Marketing Specialist at the National Association of Counties from October 2017 to January 2019. Mikala also held the position of B2B Marketing Acquisition Coordinator at The Knot Worldwide from June 2016 to August 2017.

Prior to these roles, Mikala gained experience in marketing and public relations. Mikala was a Marketing Associate at LivingSocial from June 2015 to May 2016, where they supported marketing programs and campaigns, developed content plans, and designed and executed email campaigns. Mikala also worked as a Merchant Marketing Intern at LivingSocial from March 2015 to May 2015, where they focused on market opportunities, content strategy, and email campaign initiatives.

Mikala's earlier experiences include working as a Public Relations Intern at Costa Communications in 2014, a Marketing/PR Intern at Whoaman Inc from December 2013 to April 2014, and an Education Abroad Campaign Leader at Kent State University, College of Business from May 2013 to April 2014.

Additionally, Mikala worked as a Sociology Research Assistant at Kent State University from June 2013 to March 2014. In this role, they conducted research, collaborated with others, and assisted in delivering a state health study.

Throughout their various positions, Mikala has developed skills in customer experience, event coordination, marketing strategy, content creation, email marketing, and research.

Mikala Massimiani attended Kent State University from 2010 to 2014, where they earned a Bachelor of Business Administration (B.B.A.) degree in Business Management and Marketing. Prior to their higher education, they also attended Framingham High School, though specific details about this period are not available.

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