Juan Sebastián Rodríguez Gualdrón

Juan Sebastián Rodríguez Gualdrón has a diverse work experience in various companies. Juan Sebastián currently holds the position of Contact Centers and Customer Service Director at Avianca since February 2023. Before joining Avianca, they worked at Teleperformance where they held several roles including Vice President - Regional Lead Trust & Safety, Americas, Regional Director of Operations, Senior Director of Operations, and Account Manager from 2019 to 2022. Prior to Teleperformance, Juan worked as a Customer Experience Design Senior Coordinator at Avianca from 2018 to 2019. Juan Sebastián also gained experience as a Marketing Manager at Transsion from 2016 to 2018, and as a Marketing Intern at Universidad del Rosario in 2016.

Juan Sebastián Rodríguez Gualdrón has a diverse educational background in the field of business. Juan Sebastián completed an Innovation and Strategic Decision Making Program at the INALDE Business School in 2022. Prior to that, they pursued a Management Skills Program at the Universidad de Los Andes from 2020 to 2021. In 2018 and 2019, they obtained a Master's degree in Organizational Leadership from the EADA Business School and a Master's degree in Marketing from the Universidad del Rosario. Juan Sebastián'sundergraduate degree is a Bachelor of Business Administration (BBA) with a specialization in International Business/Trade/Commerce, which they earned from the Universidad del Rosario from 2010 to 2016.