Crystal Frye

Crystal Frye is an experienced workforce optimization analyst currently at Omnicell since January 2016, managing workforce management for multiple Technical Assistance Centers across three states. Crystal has held various leadership roles in customer support, including Technical Support Team Lead at Aesynt and Customer Support Team Lead positions at McKesson and USIS. Prior experience includes a role as a Senior Help Desk Analyst at Telespectrum. Crystal's educational background includes studies at Fairmont State University and Buckhannon-Upshur High School.