Crystal Rosas

Director Of Customer Success at Alert Communications

Crystal Rosas has a diverse work experience spanning various industries. Crystal is currently serving as a Senior Manager in the Customer Success division at Alert Communications, where they partner with law firms to provide legal call, intake, and retainer services. Prior to this role, Crystal worked as a Client Relations Manager in the Client Services department at Alert Communications. Crystal also served as an Account Manager in the same department, wherein they focused on increasing potential-client conversion rates and delivering professional customer care.

Before joining Alert Communications, Crystal worked as an Assistant Manager at Aerosoles, and as a Customer Service Supervisor at TJ Maxx. Crystal also gained experience as a Learning Center Director at the Boys and Girls Club of Ventura, CA. Overall, Crystal's work experience demonstrates their expertise in customer service, client relations, account management, and leadership roles.

Crystal Rosas obtained a Bachelor of Science in Business Management from California State University, Northridge from 2005 to 2010. Prior to that, they attended Buena High School from 2000 to 2004 and received a Diploma as a CSF Graduate, with a field of study in General Studies.

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