Lukman Ashraf

Lukman Ashraf is a seasoned IT professional with extensive experience in technical support and IT service management. Currently serving as IT Service Support Manager at Affinity Water since October 2018, Lukman oversees a customer base of over 1800 employees and manages a hybrid support team. Previous roles include IT EUC Manager at Revolution and Service Desk Team Leader at World First, where responsibilities ranged from managing teams, providing support to global users, implementing incident management processes, and ensuring compliance with regulations. Lukman has also held technical positions at various organizations, including ASOS.com, Telespazio VEGA, and Serco Solutions, and possesses a comprehensive educational background in IT from the University of Bedfordshire and Luton Sixth Form College.