Natalie Nurnberg is a Principal Customer Success Manager at Affinity.co, bringing extensive experience from previous roles at Heap and WalkMe. They have a background in customer success, having held positions such as Strategic Customer Success Manager and Senior Customer Success Manager, where they achieved high renewal rates and contributed to product development through customer insights. Natalie also served as a Substitute Teacher in Special Education early in their career. They hold a Bachelor of Arts from UC Berkeley and a Master of Science in Counseling from California State University-Sacramento.
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