Shine-Ning Ni

Manager, Knowledge Management, Global Merchant Operations at Affirm

Shine-Ning Ni has a diverse professional background spanning from technical onboarding management to corporate training. Starting from being a Corporate Trainer at Intuit to becoming a Manager in Knowledge Management, Shine-Ning has demonstrated expertise in developing digital content, supporting product releases, and managing customer relationships. With experience in companies like DoubleDutch and Reflektive, Shine-Ning has a strong track record of enhancing customer experience and enabling operational success. Shine-Ning's educational background includes a BS in Biological Sciences NPB and English from the University of California, Davis, and a Fellowship in Alternative Journalism from Northwestern University.

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Timeline

  • Manager, Knowledge Management, Global Merchant Operations

    July, 2023 - present

  • Knowledge Management Lead, Global Merchant Operations

    May, 2021