Dijana Ostojic

Dijana Ostojic is a skilled Business Analyst at Affirma, where responsibilities include analyzing and documenting operational processes, identifying inefficiencies, and supporting process transitions. Previous roles include Senior Support Analyst, where tasks involved managing partner relations and monitoring registration trends, and Senior Process Executive and Transaction Specialist positions focused on maintaining service levels and validating contractual information for Microsoft programs at Infosys BPM and Arvato Financial Solutions. Early experience includes HR Assistant in healthcare, managing recruitment and employee relations, and serving as an Assistant at the Employment Committee for the Government of Brcko District. Dijana holds a Master's degree in Engineering Management from the Faculty of Technical Sciences, University of Novi Sad.