Theresa Gebert is an accomplished leader in CX AI products with significant experience in designing and implementing innovative data and AI solutions. Currently serving as Vice President of CX AI Products at Afiniti, Theresa drives substantial revenue growth for Fortune 500 clients by optimizing customer interactions through AI pairing technologies. Previous roles include Senior Director and Director of Advanced Analytics at Afiniti, where Theresa led product strategy and advanced analytics initiatives. In addition to current responsibilities as Chief Learning Officer at Industry Immersion Africa, Theresa contributes to education in data science as a Visiting Professor at the African Institute for Mathematical Sciences and has served as a lecturer at Correlation One. With a robust academic background, including degrees from Harvard University and Carnegie Mellon University, Theresa combines expertise in statistics and computational sciences with a strong dedication to enhancing AI literacy and business outcomes for clients.
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