Richard Josey Citp Expert

Lead Service Management Solution Architect at AFJ Solutions

Richard Josey CITP ITIL Expert is an accomplished Lead Service Management Solution Architect at AFJ Solutions since January 2019, leveraging extensive experience in IT and enterprise-wide service management. With a strong background in industry standard frameworks like ITIL®, Richard chairs the BCS Configuration Management Specialist Group and the UK SAM Networking Group, focusing on continuous professional development in Change, Configuration, Release, and IT Asset Management. Previous roles include Lead Service Management Consultant at Thebes Group, ITSM Solution Architect at Unisys, and ITIL Solution Architect at ITSM+, complemented by foundational experience as a Solution Architect in firms such as FrontRange Solutions and Exony. Richard holds a Bachelor of Science (BSc) in Computing from the University of Leeds and completed the ServiceNow Implementer Course.

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London, United Kingdom

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AFJ Solutions

Powering your Digital Transformation Journey. AFJ Solutions was formed by a team of dedicated professionals with the aim of providing businesses with the tools and know-how to inspire them to achieve their goals. With extensive background in IT and enterprise-wide service management, professional and managed services, project management and a wealth of experience in industry standard frameworks such as ITIL®, we are strongly placed to help you inspire your business. As a ServiceNow® and Ivanti® partner, AFJ Solutions focus on the market leading platforms as the technology drivers that underpin the delivery of required outcomes. At AFJ Solutions we provide industry leading ITSM products to our customers, enhanced further through select, complementary products in Automation/AI and Managed Services. Our distinctive Managed Service is specifically designed to maximise your organisations ITSM platform, our team of experts provide turnkey administration, operation, support, and governance of your ITSM solution.


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11-50

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