AFS Logistics
Kenya Sears-Barnes is an experienced Operations Manager and Client Services Manager at AFS Logistics, specializing in personnel management, quality analysis, and generating processes for inbound customers, RMA program, claims, and specialized services. Prior to this role, Kenya served as an Assistant Call Center Manager at Teleperformance, where Kenya managed 8 direct reports overseeing teams of 20+ agents. Kenya holds an Associate's degree in Legal Studies from Post University.