Omar Ashab -

Omar Ashab, MBA, has extensive experience in quality assurance and management information systems within the financial services sector. Currently serving as a Senior Quality Assurance & MIS Specialist at Arab Financial Services since August 2014, Omar has held multiple roles including Fraud Monitoring & Card Center Acting Supervisor and Executive. Prior experience includes serving as a Contact Center Customer Service Representative at Bank ABC, where responsibilities encompassed quality assurance and special loan case management, and as a Quality Assurance Analyst at CrysTelCall, focusing on quality evaluation and documentation. Omar holds an MBA in Business Administration from SBS Swiss Business School, as well as a LEAN Six Sigma certification from the Bahrain Institute of Banking and Finance, and a Bachelor's degree in AgriBusiness Management & Economics from the University of Jordan.