Timo Fietze is an experienced professional in customer success and onboarding, currently serving as an Enterprise Onboarding Specialist at AG5 Skills Management Software since June 2023. Prior to this role, Timo was a Customer Success Manager at Convious, optimizing customer journeys for over 30 strategic business partners using AI-powered solutions. Timo's background includes serving as a Senior CX Specialist at Catawiki, where responsibilities involved managing complex cases and training team members, as well as earlier roles as a CX Specialist at Booking.com and a Customer Service Executive. Timo's educational achievements include a Master of Science in Tourism and Spatial Planning from the Catholic University of Eichstätt-Ingolstadt, a Google Project Management Certificate from Coursera, an MBA in Economics and Management of Tourism from Univerzita Mateja Bela, and a Bachelor of Science in Geography from the University of Cologne.
This person is not in the org chart
This person is not in any teams
This person is not in any offices