Nishi Goel

VP of Customer Experience at Agadia

Dr. Goel serves as the VP of Customer Experience at Agadia. She uses her process re-engineering skills to collaborate with customers to be able to use PAHub to its fullest capacity. Dr. Goel is committed to ensure the internal teams have the resources and knowledge they need to foster deep customer relationships. Dr. Goel has held multiple roles at Agadia including clinical account manager and PAHub Product Owner.

Dr. Goel is a pharmacist with 12 years of Managed Care experience. Her most recent role as lead pharmacist with a free & charitable clinic serving a large refugee population leveraged her operational skills as well as compassion for patients. Prior to Agadia, she was a clinical pharmacist for a health plan providing her with experiences in managing the prior authorization team and working closely with a claims processor. While there, Dr. Noel implemented and used PAHub so brings a unique customer perspective to her current role as she works with prospective, new and current customers at Agadia.

She earned her Doctor of Pharmacy degree from the University of Texas at Austin College of Pharmacy and completed a managed care pharmacy residency at Baylor Scott & White Health Plan. Dr. Goel also has a Bachelor of Science in Biology and a Bachelor of Arts in Psychology from Brandeis University in Waltham, MA.

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