Kelly McDonald

Kelly McDonald has a diverse work history in various roles and industries. Starting in 2000, they worked as an Internet Instructor and Intern at US West, providing training on various internet applications and maintaining a Local Area Network. From 2001 to 2006, they worked as a Technical Support Engineer at Microsoft, where they provided technical support for accounting software and received recognition for customer service. In 2007, they joined MeritCare Health System as a Trainer, delivering instructor-led training and collaborating on curriculum design. In 2009, they worked as a Trainer at Rockton Software, providing technical support and feedback on products. Kelly also worked as a Trainer at Kelly McDonald, where they delivered personalized training on Microsoft applications and provided support for Microsoft Dynamics GP. Starting in 2010, they worked at Sanford Health as a Tech Ed & Training Specialist, delivering training and improving training programs using new technologies and user feedback. Kelly'smost recent role was as an Internal Communications Manager at AgCountry Farm Credit Services, where they designed and executed communication strategies and managed the SharePoint intranet.

Kelly McDonald has a Bachelor's Degree in Business Administration from North Dakota State University. Prior to that, they attended Kindred High School. In terms of additional certifications, Kelly obtained the "Sheryl Sandberg and Adam Grant on Option B: Building Resilience" certification from LinkedIn in August 2022. Kelly also holds a Crucial Conversations Trainer certification from VitalSmarts, obtained in March 2018. In addition, Kelly has certifications in Crucial Conversations and Getting Things Done from VitalSmarts, although the specific dates of obtaining these certifications are not provided.