Mariane Raquel Cunha is a seasoned professional in customer success and administrative support, currently serving as a Pleno Customer Success Analyst at SOC - Software de Saúde e Segurança do Trabalho since April 2023. Prior experience includes roles as a Customer Relationship Analyst at Porto Seguro, where strategic support for clients’ periodic medical examinations was provided, and as an Administrative Assistant at Grupo Mast, focusing on occupational health service scheduling. Mariane's early career involved educational roles at Kids Heaven Bilingual School and Escola de Educação Infantil Universo das Letras, along with telemarketing at Grupo Freitas. Mariane holds a Bachelor's degree in Business Administration from Universidade Nove de Julho and has pursued various qualifications, including financial assistance and advanced computing, alongside ongoing postgraduate studies in Strategic Control. Additionally, Mariane is pursuing a Technical degree in Occupational Safety at Instituto Monitor.