Phil Gatrell

Thanks for stopping by to find out more about us. We’re one of the largest car and home insurers in the UK and part of an international group, which is headquartered in Brussels. We go back a fair bit too – in fact, almost 200 years. Fast-forward to today and we’re proud to be one of Europe’s top 20 insurance companies* and a certified Top Employer in the UK 2022 and 2023. Our UK team stands shoulder-to-shoulder with our most important people – our customers. We’re recognised for our excellent insurance cover and being easy and straightforward to deal with. Plus, we understand the need for choice, which is why our insurance can be bought with us directly and through your local insurance broker and our leading partnership brands. We have over 3 million customers and have a first-class attitude when it comes to being there for them when they need us most. Our UK-based, market-leading claims team are on hand 24/7 to help every step of the way and get things back to normal, quick smart. Plus, we give our customers a dedicated claims adviser to keep them up to speed from start to finish. Don’t just take our word for all this though. By having the customer at heart in everything we do, we scooped the Personal Lines Insurer of the Year Award at the British Insurance Awards for 3 consecutive years in 2021, 2022 and 2023. Additionally, we recieved the Personal Lines Insurer of the Year Award at the Insurance Times Awards in 2021, and achieved The Institute of Customer Service’s coveted ServiceMark Accreditation. * https://www.advratings.com/insurance/top-insurance-companies-in-europe