Idana Mahic

Idana Mahic has a diverse background in customer service and call center management spanning from positions as a Call Center Representative to Quality Assurance and Training Specialist. With experience in collaborating with executives, creating reports, and analyzing data to drive business growth, Idana has also worked with multiple companies such as Nordea, SEB, Virgin Pulse, Windy City Call Center, and AgentLocator. Idana holds a Master's degree in Political Science and Government from the University of Gothenburg.