Jocobe Betancourt

Jocobe Betancourt is a skilled IT professional with extensive experience at Agero, Inc. Since May 2016, Jocobe has served as a Senior System Engineer, focusing on the administration of email systems in O365 and Google Workspace, as well as managing and optimizing Virtual Desktop Infrastructure (VDI) solutions. Prior to this role, from June 2013 to April 2015, Jocobe held the position of System Engineer, handling Active Directory administration, SCCM software deployment, and contact center support. Jocobe's educational background includes a Master of Divinity (MDiv) and a Master's degree in Theology/Theological Studies from Faith International University, where studies are ongoing as of April 2026. Additionally, Jocobe holds a Bachelor of Arts in Religion/Religious Studies, a Networking Certificate in Information Technology, and a high school diploma.