Susan Bakhtiari currently serves as the Community Transitions Liaison at AgeSpan, where responsibilities include facilitating connections between Massachusetts state programs and resources for individuals aged 22 and older residing in nursing homes. The role focuses on assisting with discharge processes and addressing various needs such as housing, mental health, and legal support to minimize re-institutionalization risks. Previously, Susan worked as a Transition Case Manager/Options Counselor at Springwell, Inc., and held positions as an Assessment Specialist and Case Management Specialist. Early career experience at Mosaic Technology involved sales and marketing support, including business development and partner liaison activities. Susan holds a Bachelor's degree in Liberal Arts from Westfield State University.
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