Karl A L Smith

Co-Founder at Agile World

Karl A L Smith, FBCS, FRSA has a diverse work experience spanning over a decade. Karl A L has held various roles in different organizations, showcasing their expertise in agile transformation, organizational design, strategy, and delivery.

Starting with their most recent position at Agile World Consulting, Karl served as the Chief Information Officer, providing advisory and consultancy services on business strategy, agile transformation, enterprise architecture, and user experience. Karl A L also focused on new business launches, integration planning, and M&A activities.

At HSBC, Karl worked as an Agile Transformation Product Owner, driving organizational design strategy and delivery. Karl A L played a crucial role in implementing agile practices throughout the transformation process, focusing on continuous delivery and optimizing the CTO function.

During their tenure at NatWest Group, Karl held the role of Agile Coach, Agile Transformation Product Owner, and Organizational Design Strategy and Delivery. Karl A L worked on multiple transformation initiatives across Retail and Commercial Banks and Technology, supporting the implementation of new ways of working and the Target Operating Model.

As the Managing Partner at Wipro Digital, Karl co-founded the company and led the global design team. Karl A L was responsible for establishing the Target Operating Model, creating a sales pipeline, and driving business development efforts. Karl A L also played a significant role in setting up the concept and offerings of a 'Digital Consultancy'.

Prior to Wipro Digital, Karl worked at Accenture as the Global Head, Head of User Experience, and Head of Customer Experience. Karl A L contributed to enhancing the user and customer experiences for various clients.

Karl A L'sexperience also includes roles at Wood Mackenzie, Tesco Bank, Pearson, NatWest Markets Plc, and Deutsche Bank, where they focused on digital transformation, user experience, and project management.

Overall, Karl A L Smith, FBCS, FRSA has a strong track record in delivering successful agile transformations, implementing new ways of working, and driving organizational design strategies across multiple industries.

Karl A L Smith, FBCS, FRSA has a diverse education history. Karl A L obtained a Master's Degree in Interactive Technologies for E-Commerce from Edinburgh Napier University, which they attended from 2004 to 2006. Prior to that, they pursued a PGCE (Postgraduate Certificate in Education) in Design and Technology at Middlesex University in 1988-1989. Karl A L had previously completed their Bachelor's Degree in Industrial and Product Design at Middlesex University from 1985 to 1988. Additionally, they undertook a Foundation Course in Three Dimensional Design at Ravensbourne University London in 1984-1985.

In terms of additional certifications, Karl A L Smith holds the distinction of being a Fellow of the British Computer Society (FBCS), which they obtained from BCS, The Chartered Institute for IT in March 2011. Karl A L is also a Certified ScrumMaster, with a certification from Agile Alliance in March 2009. Furthermore, they acquired the status of Fellow of Royal Society of Arts (FRSA) from The Royal Society of Arts in September 2022.

Additionally, Karl A L Smith has obtained various notable certifications and accolades from different institutions. For instance, they hold certifications such as World Agility Forum (September 2021), Top 10 Thought Leader in multiple fields (February 2022), Top 25 Overall Thought Leader (February 2022), and Top 25 Thought Leader in various domains (February 2022) from Thinkers360. Karl A L also possesses passports from the Embassy of the Republic of Ireland (November 2021) and the United Kingdom Passport Office (September 2017).

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Previous companies

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Accenture logo
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NatWest Group logo
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Org chart

Timeline

  • Co-Founder

    November, 2020 - present

  • Charity President

    August, 2021

  • Co-Founder Customer Agility Framework ™

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