Hosanna Bigornia

Client Services Professional - BMW Indirect at AgileOne

Hosanna Bigornia has a diverse work experience spanning across different industries. Hosanna began their career in 2016 as a Bistro Attendant at Courtyard by Marriott, where they gained experience in customer service. In 2017, they worked as a Bank Customer Service Representative at BDO Unibank. Hosanna then transitioned to the hotel industry, working as a Customer Service Expert at Gaylord Hotels from 2018 to 2019. In 2020, they took on the role of Front Office Supervisor at SpringHill Suites by Marriott. In 2021, they worked as a Testing Site Specialist at Curative and as an Administrative Assistant at Emerald Coast Association of REALTORS®. Currently, they are employed at AgileOne as a Client Service Professional since July 2023. Hosanna's work experience demonstrates their strong customer service skills and adaptability in various roles and industries.

Hosanna Bigornia obtained a Bachelor's degree in Tourism and Hospitality Management from the University of Baguio, where they studied from 2012 to 2017. Additionally, they have obtained several certifications in data analytics, including Data Analyst, Google Data Analytics Capstone: Complete a Case Study, Google Data Analytics Specialization, Data Analysis with R Programming, Share Data Through the Art of Visualization, Analyze Data to Answer Questions, Process Data from Dirty to Clean, Prepare Data for Exploration, Ask Questions to Make Data-Driven Decisions, and Foundations: Data, Data, Everywhere. These certifications were acquired between November 2022 and April 2023 from various institutions, primarily Coursera and Google.

Links

Timeline

  • Client Services Professional - BMW Indirect

    January 1, 2024 - present

  • Client Service Professional

    July, 2023

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