JT

Jessica de la Torre

Senior Client Services Manager at AgileOne

Jessica De La Torre has a diverse work experience spanning multiple roles and companies. Jessica started their career at AppleOne in 2006 as an Office Coordinator, where they supported branch operations and implemented office procedures. Jessica then transitioned to a role as a Staffing Coordinator, where they processed applicants and assisted clients. In 2008, they became an Employment Analyst at AppleOne, supporting an Account Executive in the sales and recruitment process.

In 2008, Jessica joined ActOne Group as an E-Solutions Manager. In this role, they maintained a working knowledge of national accounts, served as a liaison with clients and corporate partners, and managed operations and maintenance of national contracts.

Since 2015, Jessica has been working at AgileOne. Jessica started as a Client Services Manager, serving as the first point of contact for client users, supplier partners, and contingent workers. Jessica supported the effective use of technology, facilitated process, and managed compliance. In 2016, they transitioned to the role of Program Support Analyst, where they supported implementation, system integration, and reporting. In 2018, they became the Manager of 3rd Party Program Support, and in 2020, they were promoted to Senior Client Services Manager. In this role, they lead a team and manages program deliverables across assigned clients and sites, while fostering client relationships and serving as a valued consultant. Jessica also leads performance management for Client Services Specialists.

Overall, Jessica De La Torre has a strong background in client services, program support, and management, with experience in multiple industries.

Jessica De La Torre has earned a Bachelor of Arts degree in Communication Studies from California State University, Long Beach.

Links

Timeline

  • Senior Client Services Manager

    January, 2020 - present

  • Manager 3rd Party Program Support

    October, 2018

  • Program Support Analyst

    October, 2016

  • Client Services Manager

    March, 2015