Monique Sylvester Ba

Monique Sylvester holds a BA (Hons) in Business Management and Economics and an MSc in International Business from the University of Birmingham and Nottingham Trent University. Currently serving as a Finance System Administrator at Agilio Software since October 2023, Monique previously worked as a Product Development Analyst at American Express, where responsibilities included collaborating with commercial partners, managing product backlogs, and utilizing various project management tools. Prior experience includes roles at Railsbank as Billing Manager and Customer Contracts and Invoicing Administrator, where Monique managed billing processes and supported contract development. Additional positions include Digital Channel Management Assistant at the University of Birmingham and Regional Events and Community Manager for the Institute of Directors, demonstrating strong capabilities in stakeholder communication, event management, and digital marketing content creation.